Strengthen your review by uploading photos & … They came and my credit card was charged the correct amount. Even though the order does not show in my account and they are pressuring me to fill an order I already ordered!I am now concerned if I should just use another website for my prefered items after this. I have been reading those reviews about Vitacost and I am surprised at the bad reviews. When I was finally connected the customer service agent was completely unhelpful. Now Foods Zinc Gluconate, 50mg, 100 Tablets. We discovered it during our online ordering due to the pandemic quarantine. I also placed an order at 01:21 a.m. on Saturday, November 21st. Unsubscribe easily. As recently as 2008, however, the website had a completely different look and logo. An important means of getting vitamins is by taking supplements. This is dirty way to deal with people. I spent an hour filling my cart, which totaled $230. Il paraît qu'ils ont 60 jours pour livrer. However, for the second time in a month, I order from my smart phone. But when I got to the website, it said, "15% off vitamins, supplements, and herbs" That's not what it said to get me here, but ok. Yesterday I ordered a bag of the impossible to find Red Mill almond flour. Vitacost can't keep with orders demand and customer service.Orders placed can not be tracked using their website.This company is out of its league and should not be an online merchant. On their reoccurring message that says they will be with me shortly, there is a statement to go to vitacost.com service for quicker service. 74 (CDN$ 0.07/count) CDN$ 8.99 CDN$8.99. Ontrac did their job too by delivering it within the window their tracking promised and the driver rang my bell when he put it on my front steps. I am absolutely amazed at this company. Canada's Favorite Shopping Site! I Will never purchase from them again. Over $100 is a lot of money that VC took from me due to neglect on their end. I gave some feedback and received acknowledgment within 48hrs.Perhaps Vitacost has recently upped their game after so many negative reviews. These people don't respond to your inquireies. Hugs in Vitacost … The bad part is Vitacost uses such sub par services. I'm sure this company isn't been perfect, no company. Again, "Customer Service" doesn't even respond. Vitacost CS has went down hill. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. When you make a purchase using one of these coupons, CNET may get a commission. J'ai un colis bloqué à la douane allemande depuis le 27/11/20. I have advised VitaCost in writing and online with no response. Details. Alaska, Hawaii, Puerto Rico, and Canada do not benefit from the free shipping policies but hey, at least shipping for these is just $9.99; Bottom Line. All this while in the dark. Deals. Read Vitacost reviews and compare Vitacost prices. This company is not yet accredited. Impossible d'avoir quelqu'un en chat ou une réponse à un mail. There is one brick-and-mortar Vitacost store, […] FREE Shipping by Amazon . I called in to see about their sales after black Friday and like many other people we are having to watch our money I asked if they would be having a better sale on cyber Monday and the representative said no, this is going to be our best sale so I went and place a large order to stock up. Customers can shop from many different top brands or browse the Vitacost store brands. Simply place items in your cart, select your country and click on “calculate” to see your options. Details. This is ridiculous. an item in-cart, or even a completed checkout, means nothing on vitacost.com. I'll be ordering from Swanson from now on. That's coming from someone who seldomly has or makes time for reviews. Best Products. Trouvez les meilleurs prix sur Shopbot, le comparateur de prix préféré des Québécois ! How on earth?? My apologies to Vitacost and the Trustpilot community for my premature and obviously needless complaint. Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of products. Vitacost Brands. Thank you, you have successfully subscribed to our newsletter! Our Top Picks . I ordered my products seven days ago. Copyright © 2020 Consumers Unified LLC. A free inside look at company reviews and salaries posted anonymously by employees. Download. This company lures you in by offering reasonable discounts and expediate shipping. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. 1:01. Vitacost Free Shipping Canada December 2020. I read how people never got their order, wrong items sent, no customer service or the ability to get a refund. The prices were reasonable and with the fast service and Customer Service reps who are so responsive when there is a problem with an order, they are tops in my book! Bloggers review the Vitacost Be Box by Vitacost.com. Been ordering from them for 10 years and this is the last straw. I live in Canada so I order many items when they have a sale to save on shipping. Although delivery estimates may vary depending on your country, basic informat… Pleased with products, delivery, and customer service. I am absolutely THRILLED with my order experience with VitaCost. be wary. But your staff EARNED this one! They are offering me 10% discount to finish my order, which I had finished last week. The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food. I made an order for a large number of Wild Planet no-salt-added sardines that i couldn't find anywhere else, and the price was excellent as well.Shipment arrived quickly and the expiration date on the sardines was two years into the future.Very happy with my experience with vitacost. You win! Find helpful customer reviews and review ratings for Vitacost Urinary Support Complex with Cranberry - 100 Capsules at Amazon.com. 4.7 out of 5 stars 191. Why pay more if you don't have to. We value your privacy. Vitacost.com, Inc is an American e-commerce company based in Boca Raton, Florida, that sells vitamins, supplements and organic grocery products. Our content is intended to be used for general information purposes only. twice now, vitacost has cancelled a few items from my order as they are out of stock after I place the order (but show in-stock when placing the order). There are plenty of options out there so I’ll be taking my business elsewhere. The I called ontrac to give detailed instructions as to where I live and ontrac told me they would message the delivery driver. Why don't they send us a shipping label to send everything back? They don't use UPS or USPS, they use Ontrac and Fedex - the worst possible companies. But these folks are on the ball! Vitacost has again earned my custom. They must have a lot of great employees...to have such a pleasing experience again & again. 4.6 out of 5 stars 204. Yet, I now found a tracking number and the order is in Arizona and on its way. Vitacost customer service is literally nonexistent. And no I'm not a shill for Vitacost just a senior citizen that cant leave her house due to her age and underlying medical issues! I stumbled across Vitacost accidentally - so many great finds! Video. This allows you to refer a friend to their website. These includes eye problems for lack of vitamin A and scurvy for lack of Vitamin C. Thus, it is always advisable to consume vitamins. Vitacost Daily Packs—Men & Women, Premium and Essential by Vitacost.com. The issue is, if the CSR didn't know, then that is what should have been said because the CSR rep that I spoke to said that they never know what the future sales are going to be. I was taken in by Vitacost's DECEITFUL ADVERTISING which said it would offer a 20% discount to new customers. Home Best Coupons Newest Coupons All Stores Dick's Sporting Goods Coupons eBay Coupons … Even knowing that, and reviewing the site, it is still not clear. My experience has been good. if i reorder, they will not honour the sale price, and if I want to re-order the items, I have to pay shipping. Determine your weight loss goals & needs with Noom’s online evaluation. I was ordered 4 time. Best online shopping experience POSSIBLE!! How To. Canada's online health and beauty store. I hesitated, but placed an order with them for 10 items based on my past experience. I had my item in less than 24 hours AND it was not just packed well, it was packed inside a plastic bag and bubble wrapped and in a proper size box that kept it from jiggling around in the box. Vitacost.com also has a “Refer a Friend” program. And if any C-LEVELS happen to grace this review, I hope there are some bonuses going out to your front-line employees. I can't speak to others who had problems with Vitacost but my experience was outstanding and I'll be ordering from them again!! By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I find their prices to be very good, the shipping is quick and they offer really good discounts. Now they only offer shipping via Fedex to Canada, Vitacost charges a "processing fee" on the order, then Fedex will charge taxes and a "clearance entry fee" of $25. Vitacost … Mais pour vendre, ils entendent bien !Alors, finalement, avec le plus grand mal, j'ai réussi à chatter " en anglais" avec le service clients. Ontrac is known and has been documented that their delivery service is far below the standards of UPS, USPS, FedEx. We like how easy it is to order and will continue to order online and avoid the other places we were buying similar products from such as Whole Foods and Boise Co-op. Beyond that, you have to reach the insurance department to be refund. But to sell, they hear well!So, finally, with the greatest evil, I managed to chat "in English" with customer service. I've been buying from Vitacost for 7 years and have been very satisfied. I used to be a very loyal and happy customer before this order. Ontrac is very slow and unreliable. My last order, however, was placed YESTERDAY and arrived at my mailbox TODAY!! Continue to vitacost.com. Total rip-off. I don't understand the extremely negative reviews here. Reviews Vitacost.com. If you get any damaged products from them, you can also return the product and apply for a refund. Vitacost will refund you the full amount less a restocking fee if you haven’t opened the product. There is NO customer service. Read honest and unbiased product reviews from our users. if i reorder, they will not honour the sale price, and if I want to re-order the items, I have to pay shipping.so basically there are no guarantees that what you order will actually arrive, and if it's out of stock you will not be able to take advantage of the sale price which you got. I am canceling my order and intend to go elsewhere for my supplements. I called customer service, spoke with Michele, a VERY courteous and helpful rep, and the NEXT DAY (the 21st) my replacement arrived via FedEx. I just think people don't bother with reviews unless their experience is subpar! I just arrived home (evening of the 22nd) and found THAT order (packed by Johnny L.) sitting on my doorstep...on a SUNDAY, less than 48 hours after I placed that order. I've placed two orders with them so far, both within the last 5 days. Vitacost Shipping Service reviews: Problems with my order. Vitacost also refuses to return emails and has disabled its online chat. Vitacost offers one of the best shopping experiences available online today for people looking for healthy products at a reasonable price. Never coming back. Minimum 10 characters Would you like to add a photos or videos? How could they possibly do better than having the BEST PRICES and the FASTEST FREE SHIPPING? 127 Vitacost reviews. Only the latest review will count in the company's TrustScore. Vitacost Turmeric Extract Curcumin C3 Complex with Bioperine -- 1,160 mg per Serving - 120 Capsules . Unsubscribe easily. Not only do they no longer provide refunds they also will not answer calls regarding issues and their online chat is shut down. Cars. Anytime I have had a problem with an order whether is be shortage or something broken it has been taken care of immediately. BTW, thanks for the grocery store coupons you included in my orders! Shop all. Thank you to all who were a part of my order experience! Vitacost - Test, avis, prix et meilleurs rabais du Québec! Their promptness is an absolute bonus. Lesson learned. Customer service does not respond. From time to time for special promotions, Vitacost free shipping to store anywhere in Canada, your orders are shipped via Canada Post or UPS, Vitacost will determine the most efficient method of delivery based on your shipping address. He couldn't get an answer for how it happened and refused to try to find out. The need for vitamins in the body cannot be overemphasized. Its location on this page may change next time you visit. Bad vitacost experience. Minimum 10 characters Would you like to add a photos or videos? I have been a vitacost customer for years and have never been anything but pleased! I was sent a new order to replace the one that didn't show, checked the tracking only to find that the order "Doesn't Exist". Vitacost is a popular online supplement vendor. It makes no sense. Customer service said the discount didn't apply to all items. I had all day to kill so for giggles I looked up reviews on Vitacost. Their website is a bit clunky and slow to use, but overall it was great for just a specific item. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In the past, Vitacost has been the best price for the lakanto monk fruit sweetener, so I like to buy it from them. DONE WITH VITACOST. I had to explain myself multiple times and received completely different answers every time I contacted them. A free inside look at company reviews and salaries posted anonymously by employees. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Vitacost uses Ontrac as a shipper. I purchased 2 types of dog treats from VitaCost that my dog has had many times purchased from other vendors. To go elsewhere for my supplements looking for healthy products at a reasonable price on vitacost.com many different top or... They are offering me 10 % discount to finish my order experience with Vitacost 20 minutes and shocked. Also has a consumer rating of 3 stars from 238 reviews indicating that most customers are dissatisfied! Department vitacost canada review be disaster! they 'd get back to me what you and... Of items shipped by Amazon almost died so, the system should not do that automatically 230... 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